ClubcardOnline ShoppingDocuments

Online Shopping

How do we guarantee quality?
Who chooses products and prepares orders?
What do pickers do and what are they responsible for?
About Online Shopping
What can I buy through Online Shopping?
What's the origin of our fruits and vegetables?
Price
Will my purchase come in bags?
The Price
How to shop
Registration and My Account
Arranging Delivery
Payment
E-Coupons
Clubcard
Receiving my Shopping Delivery
Smooth complaints and returns
Product Ratings and Reviews
Click+Collect
Terms and Conditions and Privacy Policy

Click+Collect

What is Click+Collect?
Why should I use Click+Collect?
How can I use Click+Collect?
Why can’t I see Click&Collect as a shopping method option on the website?
Where can I collect my shopping?
What proof of ID do I need to bring?
Can somebody else collect my shopping for me?
When can I collect my shopping?
What happens if I am late for my collection slot?
What happens if I am early for my collection slot?
How much does it cost?
Where will my groceries be stored during my collection slot?
Will my shopping be in bags?
Do I have to arrive in a car for a drive through collection?
What happens if something I have ordered is not available?
What do I do if I'm not happy with the substitute I am given or would like an item refunded?
Can I amend or cancel my Click & Collect order on the website?
Where can I collect my shopping?