ClubcardOnline ShoppingDocuments

Online Shopping

How do we guarantee quality?
Who chooses products and prepares orders?
What do pickers do and what are they responsible for?
About Online Shopping
What can I buy through Online Shopping?
What's the origin of our fruits and vegetables?
Price
Will my purchase come in bags?
The Price
How to shop
Registration and My Account
Arranging Delivery
Payment
E-Coupons
Clubcard
Receiving my Shopping Delivery
Smooth complaints and returns
Product Ratings and Reviews
Click+Collect
Terms and Conditions and Privacy Policy

Receiving my Shopping Delivery

I’ve forgotten when my shopping is due to be delivered, how do I check my delivery time?
How old do I need to be to receive a delivery?
If I live in a flat, will the Customer Delivery Assistant deliver to my flat door?
What happens if I miss my delivery? What should I do?
What if the delivery is going to be late?
What should I do if there is a product missing from my shopping?
Can I return a product that I’ve bought?
Why it is important to sign the cautionary note on the consumer’s right to withdraw from the contract when you take over the goods?
Benefits for you
Procedure of returning the goods
These types of goods can’t be returned